HOW
ARE BUSINESS DOLLARS A NEW FINANCIAL INSTRUMENT AND NOT MERELY AN
ELECTRONIC DISCOUNT?
A common fear with promotional programs that involve coupons, frequent
flyer miles or discounts of any kind is the potential disruption
of a company’s already beleaguered cash flow.
The difference between Business Dollars and simple discounts has
been difficult for most people to grasp. This has mostly to do with
seeing things through our habitual lens or paradigm. If we are used
to thinking merely in terms of one currency, then any time that
a merchant accepts less of that currency, it appears to be a discount.
A useful analogy in grappling with this distinction is the emergence
of paper currency, at a time when precious metals and tradable goods
and services served as money. Even though early paper currency was
a little suspect in value, and perhaps not as desirable as goods
or gold, it was never-theless
not a discount against the price of an item calculated in gold coins.
It was the first halting exploration into what would become one
of the most powerful financial instruments in history. It is potentially
the same with Business Dollars. It may appear to early adopters
of DualCurrency Commerce that merchants are “just offering
a discount, like they always do,” and that “Business
Dollars have no value, because the merchant doesn’t even keep
them.”
But, Business Dollars are as real as any money ever invented or
conceived. They are contractually backed by the promise of participating
merchants to redeem them in a specific ratio with U.S. dollars (that
ratio set by the merchant). This means that a virtual warehouse
of underutilized busi-ness
capacity backs Business Dollars. Perhaps the definition of a “hard
currency” should really be one that is backed by the promise
of goods and services offered by businesses, rather than a currency
backed only by a limited supply of gold or by government promises
to issue more money.
There is also a dual nature to discounting, much the way that there
is a dual nature to money and competition. While discounting does
put extra purchasing power into the hands of consumers and stretches
their dollars, this positive feature of discounts is more than offset
by the general down-ward pressure of economic competition on market
share, profits and wages. There is a distinct limit to how much
prices can fall, before the production and sale of a
product or service becomes unprofitable. So, while productivity
is dramaticallyincreasing day after day in the Information Economy,
the falling of prices only partially keeps pace. And for those who
are downsized out of jobs, discounts are not of much value. After
all, it takes money to take advantage of discounts.
We are amused by the person who announces that they saved $100
while shopping…timidly acknowledging that they spent $400
to do it. The truth is that discounts are an aspect of spending
money. Simply spending the same limited purchasing power will never
solve the problem of limited consumer purchasing power.
As well, discounting is central to the current competitive game.
Discounts contribute to the downward pressure on market share, profits
and wage as described above. When merchants discount, they simply
have fewer dollars to pay their employees, and so employee/consumer
purchasing power
declines. The crushing downward economic pressure to survive in
today’s economy leads to holding steady or even forcing down
the wages of employees, as well as vendor costs. In sharp contrast
with this dilemma of traditional discounting, Business Dollars can
put new purchasing power into
the hands of employees, managers, owners and investors, as well
as into the hands of the same group of stakeholders associated with
a business’s vendors. Therfore Business Dollars are a tool
that fosters good will and cooperation between all business stakeholders
alike.
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